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PRIVACY POLICY

Privacy Policy

Last updated: July 20, 2026

“Shinkansen Window” (the website https://www.michikusa-travel.com/ and the Android app; the “Service”) is operated by Michikusa. This policy explains what information the Service handles.

As a principle, during normal use the Service does not collect data in a way that identifies you as an individual by linking it to your name, email address, or similar direct identifiers. If you contact us, we handle your sender email address and message content to reply and respond to your request.

DATA HANDLING

Information we handle

Location

The live map and window guide use your device's location. Precise GPS coordinates are processed on your device to show your position and detect approaching viewpoints. They are not sent to or stored on our servers and are not used for advertising or analytics.

When you start Live Guide in the Android app, the Service continues to access location until the ride session ends, including while another app is displayed or the screen is off, to detect approaching viewpoints and play audio guidance. An ongoing notification is shown while guidance is active. You can stop location access and audio guidance at any time from the app or the notification.

Analytics

We use Google Analytics (GA4), which collects page views, interaction events, approximate region derived from IP address, and device information via cookies or similar technologies. We use this information to understand and improve the Service. This does not include your name, email address, or the device GPS location described above.

Maps

Map display may fetch data from external providers such as Google Maps and OpenStreetMap. Your device may send technical information such as IP address and the viewed map area to those providers, subject to their respective privacy policies.

Weather data

“Mt. Fuji Visibility Forecast β” fetches weather data for fixed window-view locations from Open-Meteo. Your device may send technical information such as its IP address and referrer URL to Open-Meteo. Your device GPS location is not sent. Open-Meteo handles this information under its privacy policy.

Android notifications

The Android app uses an ongoing notification to show Live Guide status, the next viewpoint, and a stop action. These notifications are used only for ride guidance and not for advertising.

Accounts and personal data

The Service has no account system and does not ask for personal information such as name, email address, or phone number. It does not use the camera, microphone, or contacts.

Data deletion requests

The Service has no account system, so there is no in-app account to delete. If you would like to request deletion of data handled by the Service, such as analytics-related data where applicable, please contact support@michikusa-travel.com.

Please include the type of data you want deleted and the minimum information needed to identify the relevant data, such as your device or approximate usage period. Analytics data is not linked to your name or email address, so we may not be able to identify data for an individual user. We will respond within a reasonable scope, except where retention is required by law, security, fraud prevention, or technical constraints.

Changes to this policy

We may update this policy when features are added or changed. Important changes will be announced on this page.

Back to Shinkansen Window

MORE TO TRY

More ways to enjoy the view

FAQMt. Fuji FAQFind the best time, seat side and weather tips. FORECASTVisibility Forecast βCheck your chances of seeing Mt. Fuji today. EXTRASumie WindowWatch the Tokaido Shinkansen scenery in quiet ink. EXTRAWindow JourneyTake a short journey through real window photos. JOURNALMedal JournalRecord the views you find with stamps and medals. GUIDEAbout Shinkansen WindowSee how it works and what to enjoy in 30 seconds. LINKSWindow View LinksBrowse useful articles, blogs, books and sources. CONTACTContactShare photos, corrections, feedback or requests.